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Lessons Learned

Richard Fagan • Mar 30, 2020
In just a few weeks, the Novel Coronavirus outbreak has changed the way thousands of companies operate in an unprecedented manner. Those most affected are small businesses, just like yours. Restaurants and most retail outlets have closed to the public. Trades like plumbers and electricians, whose work takes them into people’s homes, are having to reschedule or have canceled projects altogether. Almost all small businesses have been affected by shutdown orders to help stem the tide of the virus.

Peter Cappelli, a professor of management at the Wharton School of the University of Pennsylvania told ABC News, “the big test will come when it goes on for more than a couple of weeks.” We are now well into the ‘couple of weeks’ now. How have you adapted?

One thing that has become clear is that your website and your social media presence are more important than ever. Businesses who sell a physical product have added delivery and curbside pickup. Training and consulting businesses have discovered that they can still provide their services via video conference services like Zoom, Google Hangouts, Google Meetings, GoToMeeting, and Skype. More and more businesses who were slow to adapt to technology, are now forced to embrace the same or face serious economic loss.

Where are you in the curve? If you have a website, and possibly a social media presence, are you using it to the fullest extent possible? Even if you don’t think your business can benefit from eCommerce or online video conferencing, you still need to keep your potential customers aware and informed about the products and services you provide. This pandemic will pass. How you come out of this and move forward will depend greatly on the online presence you deploy today. Let’s schedule a quick, 30-minute review of your online presence and together, develop an action plan to supercharge your online potential. I’ll provide the 30-minute consultation free of charge and without any obligation on your part. 

We are all in this together.

Schedule a Virtual Meeting
By Richard Fagan 26 Apr, 2024
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By Richard Fagan 20 Mar, 2024
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By Richard Fagan 11 Mar, 2024
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